Indian Campus

Students at Lucknow University (LU) now have access to online grievance redress facility

Lucknow University (LU) has created individual login ids, for its first year undergraduate students, enabling them to post their feedback and grievances online. Through this platform, the university will address issues which the students are facing.

Lucknow University (LU) has created individual login ids, for its first year undergraduate students, enabling them to post their feedback and grievances online. Through this platform, the university will address issues which the students are facing. Database will also be created of teachers and university officials. Every month, attendance will be uploaded and feedback of only regular students will be taken into consideration.

As per HT report, if a teacher is not regular in class or is unable to communicate well, students may post their feedback in grievance column.

Other benefits

Addressing the media at the launch of the new feature on Tuesday, LU vice chancellor SP Singh said, “Other benefits will be that students can download their duplicate allotment letter and fee receipt, submit feedback form, submit grievance redress form and submit their examination form online.”

“The University Data Resource Centre (UDRC) is being developed as a facility for automation by developing and implementing software solution developed on the latest technology and centralised database concept for faculty, non-teaching staff of the university, campus students, college students and colleges.”

All the registered users will be provided different roles designation wise. The university authorities will have the provision to search and view the student data.

“According to need and role, the officials will have the provision to enter the achievements, award, and punishment for students throughout his academic year. This would also be visible on the student module after authentication by the UDRC admin,” the vice chancellor said.